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Common questions about Sustaain and how it works.

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What does EUDR compliance require from my operations in practice?

Per shipment, EUDR requires GPS coordinates of all production plots, a deforestation-free statement verified against a reference date, full legal compliance documentation and a Due Diligence Statement submitted through TRACES NT. A missing or invalid DDS blocks market access, not just incurs a fine.

How is EUDR different from existing certification programs like Rainforest Alliance or 4C?

Certifications rely on periodic audits and mass balance models. EUDR requires continuous, plot-level geospatial verification per shipment. The two are not interchangeable: a certified supplier does not automatically satisfy EUDR requirements, though existing certification data can reduce the verification workload. Plot-level GPS proof and a DDS per shipment remain mandatory regardless. Sustaain bridges both by layering continuous verification on top of existing certification data.

We already have compliance tools in place. Why would we need Sustaain?

Most existing tools handle reporting or data collection in isolation. Sustaain covers the full stack: the methodology to qualify what counts as compliant, the data infrastructure to verify it continuously, and the decision output that makes it actionable for operations and leadership.

How does Sustaain integrate with our existing systems?

Sustaain connects to CTRM, TMS and WMS systems via REST APIs and webhooks, and syncs two-way with regulatory portals including TRACES NT, ICECoT, Meridia, Ecom and 4C. No large integration project is required. Typical deployment to first compliant DDS takes 4 to 8 weeks.

What data formats does Sustaain support?

Sustaain ingests PDFs, Excel, CSV, images, scans, GeoJSON, KML and Shapefiles. Native connectors exist for ICECoT, Meridia, Ecom, 4C and TrackVia. API and webhook integrations are available for continuous data refresh.

Our supplier data is fragmented and inconsistent. Is that a problem?

That is typically the entry point. Document Ingestion and the Data Formatter handle deduplication, geometry cleaning and reconciliation across heterogeneous sources. The messier the starting data, the more visible the value of structuring it once.

What does Sustaain do, in one sentence?

Sustaain connects fragmented supplier, geospatial and trade data into one auditable backbone and automates the decisions that follow: approving a shipment, qualifying a supplier, scoring an origin for risk or allocating sourcing capital.

Who uses Sustaain?

Sustaain works with commodity trading houses and exporters, brands with large procurement exposure, and NGOs. Current live clients include Volcafe, Sopex, Touton, JDE and Rainforest Foundation Norway.

What commodities does Sustaain cover?

Sustaain currently covers coffee, cocoa, and timber. Coverage expands as clients bring new categories into scope.

How quickly can we be operational?

Typical deployment to first compliant DDS takes 4 to 8 weeks, depending on the state of existing supplier and GPS data. Sustaain runs an initial data maturity assessment to scope the timeline accurately.

Can we start with a proof of concept?

Yes. Sustaain offers a scoping engagement on your actual data, including your most complex supplier files and GPS exports. The deliverable is a working prototype with demonstrated ROI before any platform commitment.

How does pricing work?

Sustaain operates on an annual license model, with optional setup and services phases. Pricing depends on scope, number of modules and volume. Contact the team for a proposal tailored to your use case.

Do you have clients we can speak to?

Yes. References are available on request. Book a session with the team and we will connect you with the right client contact.